Shipping & Delivery

ONLINE ACCOUNT
To be able to see stock availability, prices, and/or to place an order, please create an online account. You will be good to go once you’ve done that and we have approved your account.

PACK OUT TIME FRAMES
If you decide to place an order, we normally pack out the same or the next day. We aim to have orders placed before 12 PM, and send out within 24 hours.

DELIVERY TIME FRAMES ESTIMATES
North Island 1-2 days
South Island 2-3 days
Rural deliveries add an extra 1-3 days

MINIMUM ORDERS
Orders large or small, we send them all.
The minimum spent is $100 + GST and delivery.

POSTAL CHARGES (per 28/06/2023)
Free Delivery for New Plymouth

North Island
$22.60 flat fee for orders up to $150
$29.05 flat fee for orders between $151 - $300
$36.70 flat fee for orders between $301 - $750
$51.60 flat fee for orders $751 and over

South Island
$38.70 flat fee for orders up to $150
$54.90 flat fee for orders between $151 - $300
$58.05 flat fee for orders between $301 - $750
$77.35 flat fee for orders $751 and over

TRACK YOUR ORDER
Once we’ve sent your order, you will receive an email with a tracking ID so you can track your parcel.

COURIERS
Our couriers are normally very reliable, but sometimes, delays do happen. In that case, please check your tracking ID to see the latest updates.
Please note once the couriers have picked up the order, it’s out of our hands, and we cannot be held responsible for any delays.

(!) We recommend placing your orders early, especially leading up to the big days, for example, Valentine, Mother’s Day & Christmas.

PICKUP
We don’t offer pickup; it’s delivery only.